If you are not satisfied with your purchase, you may return it for a full refund within 14 days of the delivery date, unless it is marked as "final sale". Please note, the item must be in its original condition with all tags attached; the item must be unworn, unwashed, undamaged, and unaltered.
To begin the return process, click Return Request in your account page.
Once we receive the return, our team will verify the item is in its original condition, and we will issue the refund to the original payment method within 3-5 business days of receiving the return. Please note that shipping fees are non-refundable.
Final Sale Merchandise: All items noted as final sale, including discounted merchandise (price as marked) cannot be returned or exchanged.
Damaged or Incorrect Items: Please contact customer service within 14 days of delivery for assistance. Damaged or incorrect items will not be accepted after 14 days of original delivery date. Please note, you are responsible for the product until it reaches us.
Third Party Retailers: Items purchased from third party retailers or specialty stores must be returned to the store in which it was purchased. Unfortunately, we do not accept returns or exchanges from our third-party partners online or in stores.
Refunds will be processed once your return has been received at our warehouse. It can take up to three weeks for your return to be processed. If you are returning for a refund, you will receive an email confirmation once your refund has been issued. If you are returning for an exchange, we will send the requested item out to you. If you return a purchase made with a gift card, your refund will return to your gift card.